Duit888 takes every member's privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles underpinning the duit888 Privacy Policy to protect the personal information of every Malaysian member
All data transmitted between your device and duit888's servers is encrypted using industry-standard 256-bit SSL technology. No third party can intercept or read your sensitive information during transmission.
Duit888 operates in compliance with Malaysia's Personal Data Protection Act 2010. We collect only the data that is necessary, store it securely, and do not disclose it to third parties without your consent or a lawful directive.
Duit888 has never sold, rented or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you, and we respect the trust you place in us.
You have the full right to access, correct, or request deletion of your personal data from duit888's systems at any time. Your request will be processed within 14 business days by our data protection team.
Duit888 members' personal data is stored in certified data centres with strict physical and digital access controls. Only authorised personnel are permitted to access member information, and every access is recorded in a secure audit log.
If you no longer wish to receive marketing communications from duit888, you may unsubscribe at any time via the link provided in our emails or by contacting our support team. Your preference will take effect within 48 hours.
Duit888 is an online betting and casino platform serving Malaysian players. We understand that trust is the cornerstone of our relationship with every member — and that trust begins with how we handle and protect your personal data.
This duit888 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and outlines our responsibilities as a data controller and your rights as a data subject. We only collect information that is strictly necessary for clearly stated purposes, and we always prioritise the security of your data.
As a platform serving over 500,000 registered members across Malaysia, duit888 understands how much privacy matters to every individual. We invest in the latest security technologies and staff training to ensure your personal data remains protected at every stage — from collection through to deletion.
Duit888 collects personal data from members through several means – directly during registration and platform use, and automatically through tracking technologies. The categories of data we collect are as follows:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Registration, KYC verification |
| Relationship | Malaysian phone number, email address | Account registration |
| Finance | Bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) | Deposits & withdrawals |
| Technical | IP address, device type, web browser, operating system | Collected automatically while browsing |
| Usage | Game history, wagering amounts, gaming preferences | In-platform activity |
| Communication | Live chat records, support emails, complaint feedback | Interactions with the support team |
Duit888 does not collect sensitive personal data such as health information, religious beliefs, or political affiliations unless required by applicable law. All financial data, including bank account numbers and e-wallet details, is stored in encrypted format and cannot be accessed in plain text by any member of staff.
Duit888 uses the personal data collected for the following purposes, which are lawful under Malaysia's PDPA 2010:
Duit888 does not sell, rent, or trade your personal data to third parties. However, we may share your personal data in limited circumstances as follows:
Duit888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the duit888 website.
The types of cookies used by duit888 are as follows:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the duit888 platform, and you may be unable to log in or access certain features.
Duit888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. The key security measures we employ include:
Personal data of duit888 members is retained for as long as your account remains active and for the period required by Malaysian law following account closure – typically not exceeding seven (7) years for financial records, in line with AMLA requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a duit888 member have the following rights regarding your personal data:
To exercise any of the above rights, please contact duit888's Data Protection Officer by email at privacy@duit888.my. Your request will be verified and processed within 14 working days. We may need to verify your identity before processing your request to ensure the security of your data.
The duit888 platform is strictly for individuals who are 18 years and above. duit888 does not knowingly collect or process personal data from individuals under the age of 18. If you become aware that someone under 18 has registered an account with duit888, please notify us immediately at privacy@duit888.my.
Should duit888 discover that personal data of a minor has been collected without valid consent, we will take immediate steps to delete that data and close the account in question.
The duit888 platform may contain links to third-party websites or services operated by other entities. This Privacy Policy applies solely to the duit888 platform and does not cover the privacy practices of any third-party websites you access through those links.
Duit888 is not responsible for the content, privacy policies or data protection practices of any third-party websites. We recommend that you read the privacy policy of each website you visit separately.
In certain operational situations, duit888 members' personal data may be transferred to or stored on servers located outside Malaysia, including for data backup and system redundancy purposes. Any such transfer will be carried out in compliance with Malaysia's PDPA 2010 and only to destinations that provide an equivalent or higher level of data protection.
Duit888 ensures that all cross-border data transfers are protected through appropriate data processing agreements and contractual safeguards binding all parties involved.
Duit888 reserves the right to review and update this Privacy Policy from time to time to reflect changes in applicable laws, technologies used, or our operational practices. The "Updated" date at the top of this page will be revised whenever changes are made.
For material changes to how we process your personal data, duit888 will provide notice via your registered email or a prominent in-platform notification at least 14 days before the changes take effect. Your continued use of the duit888 platform after such notice constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically to stay informed about how duit888 protects your personal data.
If you have any questions, concerns or complaints regarding the duit888 Privacy Policy or how we handle your personal data, please contact us through the following channels:
The duit888 Data Protection Officer team will respond to your enquiry within 3 working days and resolve data requests within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
Duit888 protects your privacy to the highest security standards. Register now and enjoy slots, Live Casino, football and blackjack with complete peace of mind – all transactions processed through trusted Malaysian payment methods.
Duit888 is committed to the wellbeing of every member. Please play responsibly and set appropriate limits. Visit our Responsible Gaming us for more information. For individuals aged 18 and above who are residents of Malaysia only.